We additionally put together for the inherent volatility on this {industry} by creating a price construction that was extra semi-variable versus mounted. We have deliberately used a mixture of staff and key outsource companions to execute in opposition to our initiatives, rising headcount by solely 20% since year-end 2020. Such a org construction allowed us to ramp up rapidly in the course of the pandemic, including provider accomplice capability in Asia to satisfy demand and onboarding tech accomplice assets to speed up JRNY growth. Right this moment, this construction offers us the pliability to ramp down if wanted in response to risky gross sales.
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